Business Processes as a Source of Competitive Advantage

While few grasp the importance of business processes as a source of competitive advantage, several major firms recognize and leverage it to their advantage. This post will look at how Wal-Mart, FedEx, UPS and eBay use their business processes as the core element of their competitiveness

New Demands Traditional Firms Confronts in the N=1 World (ii)

July 18th, 2008 4 Comments   Posted in Chapter 1

According to CK Prahalad and MS Krishnan, in the N =1 world, the traditional firm confronts several critical new demands. These new demands includes flexibility; quality, cost, and experience; collaborative networks; complexity; customer interfaces; and scalability. In the previous post, we have examined the first three demands. The remaining will be covered in this one.